Frequently Asked Questions (FAQs)

How to contact flow Support Team

• flow Support Team Information

Regarding the usage of flow

• What is your account policy?
• I forgot my ID and password
• Can I categorize and receive notifications I want?
• I cannot receive any notifications.
• How do I delete my account?

How to join flow(Create flow account)

• Create a new business account
• How to invite company members?
• Join as a company member
• Create a Guest account

Price policy

• Is flow free?
• Are there any restrictions when using a guest(free) version?
• What is the difference between guest plan and business plan?
• What is the enterprise(on-premise) version?

Payment method

• Payment questions
• How can I make a payment for business account?
• Are there other payment methods than card payment?

Business plan(pricing)

• How is my payment calculated?
• How is the company invitation different from the project invitation?
• What if I use all the basic capacities?
• How can I link my existing email account to my team?

Administrator

• What is an Administrator?
• What can a company administrator do?
• What can a project manager do?

Others

• Can I turn off flow notifications during off-hours?
• What is the flow’s business card viewing function, when calls come?
• What is a flow app’s support version?
• How do I delete(withdraw) the account?